Frequently Asked Questions

What is Armenia Products Hub?

Armenia Products Hub is a multilingual marketplace and directory for discovering Armenian products, manufacturers, brands, and B2B-ready suppliers.

How do I search for products?

Use the homepage search or the Products page. You can search by product, brand, or manufacturer name, then filter by category, company, and city.

How do categories work?

Categories group products by industry or product type. Open a category to see its description and the approved products listed under it.

What information is shown on a product page?

A product page can include photos, gallery images, price, city, category, company details, description, certificates, and related products from the same marketplace context.

How can I contact a manufacturer or request a quote?

Open the company or product page and use the available contact details or quote form. The message is sent to the platform team or supplier workflow for follow-up.

What does a verified manufacturer mean?

A verified manufacturer is marked by the platform as reviewed or trusted. Verification helps buyers identify suppliers with stronger public profile confidence.

How do I save favorite products or companies?

Create an account or sign in, then use the favorite button on product and company pages. Saved items are available from your dashboard Favorites page.

How do I register my business?

Use Register or List Your Business to create an account. After signing in, complete your company profile from the dashboard and submit the required company information.

What can I manage from the company dashboard?

The dashboard lets company users manage account details, company profiles, brands, products, galleries, certificate attachments, subscriptions, and saved favorites.

How do I add or edit a product listing?

Sign in, open Dashboard > Products, then create or edit a listing. Add multilingual names and descriptions, category, brand, price, location, images, gallery, and certificates.

Why is my product pending, rejected, or not visible?

Only approved products are shown publicly. New or edited listings may stay pending until review, and rejected listings should be updated according to the feedback or platform rules.

What are subscription plans used for?

Subscription plans define how many companies and product listings a user can manage, plus marketplace visibility features such as multilingual pages and public company profiles.

How do online payments work?

When payment is enabled, subscription payments are created through Ameriabank. After payment, the callback and webhook update the subscription and payment status in the system.

Can I upload images and documents?

Yes. Company and product forms support logos, header images, galleries, and certificate attachments. Upload limits and accepted formats are controlled by the platform.

How do I change the website language?

Use the language switcher to choose English, Armenian, or Russian. Public catalog content and FAQ entries are stored separately for each supported language.

What should I do if I forgot my password or cannot activate my account?

Use the Forgot Password page to request a reset link. If account activation fails or the email expired, contact support from the Contact page.

What can administrators manage?

Administrators can manage users, companies, products, categories, brands, cities, FAQs, subscription plans, footer menus, and custom content pages.

How do I contact Armenia Products Hub support?

Use the Contact page for support, partnership questions, listing help, or buyer inquiries. Include your company name, contact email, and a clear description of the request.